Legal terms and conditions for using the CloudAtler platform
Cross Border Transfers: CloudAtler is a multi-cloud comparison, cost optimization, and cloud management platform. AtlerPilot enables organizations to compare cloud service pricing, manage cloud spend, automate governance policies, and monitor workloads across multiple cloud providers.
This Agreement is between you and CloudAtler and its affiliates ("CloudAtler," "we," "us," or "our"), and governs your access to and use of the websites, media, platforms, forums, portals, and any other online services offered by us including without limitation the domains https://cloudatler.com, https://app.cloudatler.com, other subdomains (e.g., app.cloudatler.com), and any media, software, programs, services, tools, features, products, databases, materials, content, or information available on or through them (collectively, the "Services"). This agreement, together with the applicable Order Form, all subsequent updates, and any supplemental terms mutually agreed upon in writing, collectively constitute the "Agreement" between you and CloudAtler.
You may enter into this Agreement on behalf of yourself or on behalf of a legal entity. If you enter into this Agreement on behalf of a legal entity, you represent that you are a duly authorized representative with the authority to bind that legal entity to this Agreement. All references to "you" and "your" in this Agreement mean the person accepting this Agreement as an individual or the legal entity for which the representative is acting.
Your access to and use of the Services is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Services.
By accessing or using the Services you agree to be bound by these Terms. If you disagree with any part of the Terms, do not have access the Services.
We reserve the right, at our sole discretion, to amend, change, modify, revise or replace these Terms at any time by posting revised Terms on the Service.
By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service. You are responsible for reviewing the Terms for any changes, so please check back here every time you use the Services.
You must provide a valid email address in order to complete the signup process. You will also be asked to choose a username and password, provide the name of your organisation, and your role in it. We may reject, or require that you change, any username or password, in our sole discretion.
- You must be a human to create an Account. Accounts registered by "bots" or other automated methods are not permitted. You must be able and competent to enter into this Agreement and undertake legally binding obligations under Indian law. You must be 18 years or older.
- If it comes to our attention that you are under the legal age or are otherwise ineligible to enter into this Agreement or to use the Services, your access may be terminated without warning.
- You are allowed to create and operate only 1 (one) Account. You are responsible for keeping your Account secure while you use our Service and are liable for all activities and transactions that occur through your Account, whether initiated by you or any third party.
- You are responsible for all activities and transactions that occur through your linked cloud accounts.
- Your Account cannot be transferred, assigned, or sold.
- You must immediately notify us of any unauthorized use of your Account. If your Account has been compromised or we have reasonable grounds to suspect that your Account has been compromised, we may, in our sole discretion, discontinue the provision of the Services.
- In case you are unable to access your Account, or suspect any unauthorized use of Your Account, please connect with us at to be provided.
- As part of the Account creation process or at any time thereafter, you may be required to provide and verify personal information. If you provide any information that is untrue, inaccurate, out of date or incomplete (or becomes untrue, inaccurate, out of date or incomplete), or we have reasonable grounds to suspect is untrue, inaccurate, out of date or incomplete, we may, in our sole discretion, discontinue the provision of the Services to you.
- You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene. Your use of the Services or any content accessed through the Services must comply with all applicable laws, regulations and ordinances.
Subject to these Terms, we grant to you a personal, nonexclusive, limited, non-transferable, non-assignable, non-sublicensable, limited, revocable license to access and use the Services in accordance with these Terms. You acknowledge that you are receiving licensed rights only. This license does not include any resale or commercial use of the Services or their contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Services or their contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
Your use of the Services must not violate any applicable laws, including copyright or trademark laws, export control or sanctions laws, or other laws in your jurisdiction. You are responsible for making sure that your use of the Service complies with laws and any applicable regulations. You agree that you will not under any circumstances violate our ACCEPTABLE USE POLICY to be linked.
The Services allow Users to:
- compare pricing and service offerings across multiple cloud providers;
- analyse and optimize cloud expenditure;
- automate governance and compliance policies;
- monitor cloud workloads and resource usage;
- integrate Accounts with Cloud Provider APIs, billing systems, and their Cloud Provider Accounts;
- generate reports, alerts, and insights related to cloud usage.
Features may vary by plan or service tier, and we may add, modify, or discontinue features at our discretion.
- With respect to the Services, you acknowledge that we display the Cloud Provider Account information and integration based on the information you provide.
- The Services integrates with Cloud Providers using APIs, billing exports, IAM roles, or Cloud Provider Account credentials you provide.
- You authorize us to access relevant data solely to provide the Services.
- We are not responsible for pricing changes made by Cloud Providers, outages or data loss caused by Cloud Providers, your Cloud Provider charges, commitments, or agreements. Your relationship with each Cloud Provider is governed by their respective terms.
- CloudAtler utilizes IAM permissions that allow us read only access to User's Cloud Provider account data.
- Cloud pricing comparisons, optimization recommendations, analytics, and insights provided by the Platform are derived from: publicly available pricing information from Cloud Providers, and/or User-provided data, including billing exports, account metadata, and workload configurations. The accuracy of these outputs depends on the completeness and correctness of the data supplied.
- Cloud pricing varies frequently by provider, region, instance type, service tier, currency, and plan structure. Accordingly, we do not guarantee the accuracy, completeness, or timeliness of any pricing-related information displayed within the Platform. Actual prices, discounts, taxes, surcharges, credits, and contractual terms offered by Cloud Providers may differ from the estimates shown.
- Optimization insights, rightsizing suggestions, cost forecasts, and policy recommendations are generated based on available data and industry best practices. However, we make no guarantee that these recommendations will produce specific savings, performance improvements, or financial outcomes, as final results may depend on user configurations, vendor updates, workload behaviour, and cloud provider policies.
- All decisions regarding resource provisioning, configuration changes, policy enforcement, or cost management in your cloud environment remain solely your responsibility.
Upon the acceptance of a subscription, you shall be charged the corresponding fee for those services or products based on the Order Form. In the event legal action is necessary to collect on balances due, you agree to reimburse us for all reasonable expenses incurred to recover sums due, including reasonable attorneys' fees and other legal expenses.
We reserve the right to modify, update, or restructure pricing plans, fees, and billing models at any time. Any pricing change will be communicated with reasonable prior notice through email, in-platform notifications, or website updates. Your continued use of the Services after the effective date of updated pricing constitutes acceptance thereof. You may discontinue or terminate your subscription before the new pricing takes effect if you do not agree to the changes.
By availing our Services, you consent to receiving calls, messages, instant messages, e-mails, and communications from us. We may send notifications to you via email or via SMS or via third party services such as WhatsApp, including to verify your identity, your phone number, and your email id. You may also be contacted by service providers with whom we have entered into a contract in furtherance of our rights, duties and obligations under this Agreement and all other policies followed by us. The sharing of the information provided by you is governed by the Privacy Policy.
You may create or upload User Generated Content while using the Service. You are solely responsible for the content of, and for any harm resulting from, any User Generated Content that you post, upload, link to or otherwise make available via the Service, regardless of the form of that Content. We are not responsible for any public display or misuse of your User Generated Content.
In connection with your User Generated Content, you affirm, represent and warrant the following: (a) you have the written consent of each and every identifiable natural person in the User Generated Content, if any, to use such person's name or likeness in the manner contemplated by the Services and these Terms, and each such person has released you from any liability that may arise in relation to such use; (b) you have obtained and are solely responsible for obtaining all consents as may be required by law to post any User Generated Content relating to third parties; and (c) your User Generated Content and our use thereof as contemplated by these Terms and the Services will not violate any law or infringe any rights of any third party, including but not limited to Intellectual Property Rights and privacy rights.
To the best of your knowledge, all your User Generated Content and other information that you provide to us is truthful and accurate.
By submitting, posting, displaying, providing, uploading or otherwise making available any User Generated Content on or through the Service, you expressly grant, and you represent and warrant that you have all rights necessary to grant, to us a royalty-free, sublicensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, syndicate, publicly perform, publicly display, and make derivative works of all such User Generated Content and your name, voice, and/or likeness as contained in your User Generated Content, in whole or in part, and in any form, media or technology, whether now known or hereafter developed, for use in connection with the Services and our (and our successors' and affiliates') business, including without limitation for promoting and redistributing part or all of the Services (and derivative works thereof) in any media formats and through any media channels. You also hereby grant each user of the Services a non-exclusive right to access your User Generated Content through the Services, and to use, reproduce, distribute, display and perform such User Generated Content as permitted through the functionality of the Services and under these Terms. You waive all moral rights in your User Generated Content, and you warrant that moral rights have not otherwise been asserted in your User Generated Content. You will not be entitled to any compensation from us if we use your User Generated Content or if your name, likeness, or voice is used or conveyed in connection with the Services.
Telemetry data, product usage data, diagnostic data, and similar data that we collect or generate in connection with your use of the Services is referred to as Service Data. We own all rights, title, and interest in and to Service Data. If you send, transmit, or otherwise provide any feedback, comments, suggestions, questions, or the like, regarding the Services, including any ideas, know-how, concepts, enhancements, recommendations, or other information relating to the Services, including suggesting or recommending changes to the Services such as new features or functionality relating thereto (collectively, "Feedback"), you acknowledge that (i) we own, and shall retain ownership of, all right, title, and interest in and to such Feedback, including any Intellectual Property Rights therein, and (ii) we may use the Feedback for any purpose whatsoever without any attribution, financial compensation, or reimbursement of any kind to you or any third party.
CloudAtler, its affiliates, and its licensors, own and shall retain ownership of (i) all Service Data, (ii) all Feedback, (iii) the Services, and any underlying or other technology and intellectual property embodied or contained in, used to provide or support, or otherwise associated or provided in connection with, the Services, including all Intellectual Property Rights related thereto, and (iv) all trade names, trademarks, service marks, logos, icons, insignia, symbols, interface and other designs, domain names and corporate names, and the like (whether registered or unregistered) ("Marks") associated or displayed with the Services, together with the goodwill associated with any of the foregoing Marks (all of the foregoing, collectively, "CloudAtler Property"). CloudAtler reserves all rights not expressly granted to you in this Agreement. Except for the limited rights and licenses expressly granted under this Agreement, nothing in this Agreement grants, by implication, waiver, estoppel, or otherwise, to you or any third party, any Intellectual Property Rights or other right, title, or interest in or to any CloudAtler Property.
Except as permitted by copyright law, you may not modify any of the materials and you may not copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information or work contained on the Services. Except as authorized under the copyright laws, you are responsible for obtaining permission before reusing any copyrighted material that is available on the Services. You shall comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of the Services. You will not remove any copyright, trademark or other proprietary notices from material found on these Services.
We provide the services 'as is', 'with all faults' and 'as available'. We make no express or implied warranties or guarantees about the services including warranties of merchantability, fitness for a particular purpose, security or non-infringement of intellectual property. To the maximum extent permitted by law, we hereby disclaim all warranties with respect to the services. We do not warrant that you will be able to access or use the services (either directly or through third-party networks) at times or locations of your choosing. You acknowledge that computer and telecommunications systems are not fault-free and occasional periods of downtime occur. We do not warrant the service will be uninterrupted, timely, secure, or error-free or that content loss won't occur. We do not warrant any errors or defects will be corrected, the services are free of viruses or other harmful components, or that the results of using the services will meet your requirements. The services provides estimates, analytics, and insights based on available data and actual cloud costs and performance may vary. We do not warrant use of the services will result in savings or performance improvements. We disclaim liability for inaccuracies in cloud pricing or metadata sourced from cloud providers.
We disclaim all liability arising from service interruptions, access issues, loss of data, or delays due to network or internet failures, cloud provider outages, user-side configuration errors, force majeure events, or third-party service interruptions. Your use of the platform acknowledges and accepts these operational risks.
Except as a result of gross negligence or willful misconduct, cloudatler does not assume any responsibility, or will be liable, for any damages to, or any viruses that may infect your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this services, or your downloading of any information or materials from this services. Except as a result of gross negligence or willful misconduct, in no event will cloudatler, or any of its officers, directors, employees, shareholders, affiliates, agents, successors or assigns, nor any party involved in the creation, production or transmission of the services, be liable to you or anyone else for any indirect, special, punitive, incidental or consequential damages (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of the services, or the materials, information or services contained on any or all of the services, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages.
The foregoing limitations of liability do not apply to the extent prohibited by law. Please refer to your local laws for any such prohibitions. In the event of any problem with the services or any content, you agree that your sole remedy is to cease using the services. Except as a result of gross negligence or willful misconduct, in no event shall our total liability to you for all damages, losses, and causes of action whether in contract, tort (including, but not limited to, negligence), or otherwise exceed the greater of the value of the services purchased or subscribed by you on the services.
While we strive to maintain high availability and reliability of the Platform, we do not guarantee uninterrupted access, 100% uptime, or error-free operation. The Platform may be unavailable due to scheduled maintenance, upgrades, infrastructure failures, network issues, cloud provider outages, or circumstances beyond our control.
We may perform scheduled maintenance from time to time. Reasonable effort will be made to notify Users in advance; however, emergency maintenance may occur without prior notice. Because our Services rely on APIs, data feeds, and infrastructure provided by third-party Cloud Providers, we are not responsible for downtime, data delays, API failures, inaccurate pricing feeds, or other disruptions caused by those providers.
CloudAtler reserves the right to suspend or terminate User access to the Services with or without notice and to exercise any other remedy available under law, where:
- the User breaches these Terms or the Order Form;
- you fail to pay subscription charges;
- a third-party reports violation of any of its right as a result of your use of the Services;
- Your Account cannot be transferred, assigned, or sold;
- CloudAtler has reasonable grounds for suspecting any illegal, fraudulent, or abusive activity on part of the User;
- As a result of the suspension or termination of services by CloudAtler; or
- CloudAtler believes in its sole discretion that the User actions may cause legal liability for other Users, third-parties or for CloudAtler, or are contrary to our interests.
CloudAtler believes in its sole discretion that the User actions may cause legal liability for other Users, third-parties or for CloudAtler, or are contrary to our interests.
You agree to defend, indemnify, and hold harmless CloudAtler, and its affiliates and each of our licensors and suppliers ("Indemnified Parties") harmless, including any officers, directors, employees, shareholders, members, consultants, and agents of the Indemnified Parties, from any third party allegation, claim, proceeding, liability, damage, or cost (including reasonable attorneys' fees) arising out of or related to (i) your use of the Services, (ii) your breach of this Agreement or violation of applicable Law, (iii) your infringement or violation of any Intellectual Property Rights or other right of any person or entity, (iv) your relationship with your Cloud Provider, or (v) gross negligence or wilful misconduct.
These Terms of Service and any supplemental terms, policies, rules, and guidelines, including the Privacy Policy and the Order Form constitute the entire agreement between you and us and supersede all previous written or oral agreements. If any part of these Terms of Service is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. The failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.
You may not assign your rights or transfer any of your obligations under this Agreement without our prior express written consent. Any purported assignment or transfer in violation of this section is null and void. We may assign our rights or transfer any or all of our obligations under this Agreement at any time, without prior notice to you, (i) in the event of a merger, acquisition, or sale of all or substantially all of our assets, or (ii) to our affiliate. This Agreement is binding upon, and inures to the benefit of, the parties and their respective permitted successors and assigns.
We may give notice to you by (i) electronic mail to your email address on record in your account information, (ii) written communication sent by letter delivered by a nationally recognized overnight delivery service, or (iii) registered post / speed post to your address on record in your account information. You are responsible for ensuring that your email address and property address on record are current. You agree that any notice sent to the then-current email or property address in our systems is adequate and binding notice upon you.
These Terms shall be deemed to have been entered into and shall be construed and enforced in accordance with the laws of India. The courts in Gurgaon, Haryana, shall have the jurisdiction for all suits arising out of or in connection with this Agreement.
The Services may contain APIs and links to services and websites that we and our affiliates do not own, operate, or control. All such APIs and links are provided solely as a convenience to you. If you use these APIs and links, you will leave the Services. Neither we nor any of our affiliates are responsible for any content, materials, or other information located on or accessible from any third party APIs or website. Neither we nor any of our affiliates endorse, guarantee, or make any representations or warranties regarding any third-party APIs and links, or any content, materials or other information located or accessible from any other websites, or the results that you may obtain from using such APIs and links. If you access any other websites linked to or from the Services, you do so entirely at your own risk.
In some cases, we may partner with another company to co-promote their services within our Services. In these cases, you are transacting directly with the other party. On those pages, the transactional partners' brand will be clearly visible, and their terms of service are posted. When using these partner pages, you are bound by partner terms of service in addition to remaining bound by these Terms of Service.
- "Account"
represents your legal relationship with CloudAtler. A "Personal Account" represents an individual User's authorization to log in to and use the Service and is the User's identity on CloudAtler. - "Admin"
refers to the category of user that has ultimate administrative control over that User and the Content within it. An organisation may have multiple admins, but there must be at least one Personal Account designated as an admin. If you are the admin of an organisation under these Terms, we consider you responsible for the actions that are performed on or through that organisation's Account. - "Agreement"
refers, collectively, to all the terms, conditions, notices contained or referenced in this document (the "Terms of Service" or the "Terms") and all other operating rules, policies and procedures that we may publish from time to time on CloudAtler. - "Cloud Provider"
means third-party cloud service providers such as AWS, Microsoft Azure, Google Cloud, and others supported by the Services. - "Content"
refers to content featured or displayed through the Services, including without limitation code, text, data, articles, images, photographs, graphics, software, applications, designs, features, and other materials that are available on or through the Service. "Content" also includes Services. "User Generated Content" is Content, written or otherwise, created or uploaded by our Users. - "Intellectual Property Rights"
are all intellectual property rights and all analogous rights subsisting under the laws of each and every jurisdiction throughout the world and intellectual property for the full term of the rights concerned and including all extensions and renewals of such rights, whether or not such rights are registered or capable of registration, including, without limitation, copyrights, trademarks, trade names, service marks, service names, patents, designs and all other proprietary rights of whatsoever description whether or not protected and whether or not capable of protection. - "Law" or "Applicable Law"
refers to any statute, law, regulation, ordinance, rule, judgment, notification, rule of common law, order, decree, by-law, government approval, directive, guideline, budgetary declarations, circular, press notes, requirement or other governmental restriction, or any similar form of decision of, or determination by, or any interpretation, policy or administration having the force of law in India or any other relevant jurisdiction, by any authority having jurisdiction over the matter in question, whether in effect as of the date of this document or thereafter, and the word "Laws" shall be construed accordingly. - "Order Form"
refers to an order form or any other ordering document or procedure (whether in writing, electronic or otherwise) accepted by the User and CloudAtler, including orders placed electronically through the Services. As part of the sign-up process for the Services, the User may be asked to select a product plan, and such selected product plan and details related thereto will constitute the initial Order Form hereunder. Each subsequent product plan selected by the User, including each upgrade from an existing product-plan selection, will be deemed a new Order Form for purposes of this Agreement. - "Updates"
refers to all upgrades, enhancements, improvements, maintenance releases, additions, and modifications of the Services made generally commercially available as part of the Services during the Term. Updates may also include new features and/or functionality for which CloudAtler reserves the right to charge an additional fee if User elects to activate such new features and/or functionality. - "User"
refers to any individual person, company, or organization that has visited or is using the website or Services; that accesses or uses any part of the Account; or that directs the use of the Account in the performance of its functions.